You can also choose to send a copy of a recording to a Verified Health Professional that you add to your Care Team. You can choose to share your recording and recording summary with another Abridge user by either manually entering a recipient’s phone number or permitting us to access your phone’s contacts so you can choose a recipient. We store Your Activity in association with your account.Ĭontacts. For example, you can add a title, the name of the doctor or patient you spoke with, use a suggested tag, edit a medical mention to improve accuracy, or star a particular moment for easy access. You can interact with your recordings in several ways in the App to help you organize and find medical mentions. Once you do, you can access and interact with that call the same way you do with conversations recorded in the App however, you will need to contact your Verified Health Professional directly to delete a Telehealth conversation from the Services once it is sent to him/her. You need to create an account on Abridge to access that conversation. You may choose to have a telehealth call recorded and have a copy automatically sent to the Abridge VHP you are speaking with. We only store audio from Telehealth conversations even if they are recorded over video connections. Telehealth conversations are recordings between you and an Abridge Verified Health Professional made using the Abridge App or Abridge Telehealth. You may choose to share that conversation with another Abridge user or send a copy of the conversation to an Abridge Verified Health Professional on your care team.Ībridge Telehealth conversations. It will immediately be available to you when you log in. You can initiate a recording of any health conversation in the Abridge App. There are two types of conversations Abridge provides services to:Ībridge App conversations. We use the transcript to create a recording summary tailored to you or your health professional which includes your recording, the most important moments from your conversation, and medical mentions, where specific medical terms like diagnoses or medications were recorded. When you record a health conversation, we collect the audio and process that into a readable transcript that we store. We collect and store the information shared with us by ID.me to help users connect with you in Abridge. We use ID.me the first time you log into your account to verify your provider information and NPI. Abridge Verified Health Professionals (VHPs) can create Abridge Clinician Dashboard accounts. If you have previously created an account using your name and email address, you may link your phone number and access your account via that phone number. We collect your phone number to create an account and allow you to access it. Because of that, we apply HIPAA security standards to all health data we collect - even if HIPAA does not apply to our services.Īccount Information. You trust us to keep your data secure and that guides everything we build. If we have an opportunity to include your personal data in our research, we will request your consent before we do so. Any research and development is performed on de-identified health data or external data sets that are acquired with patient consent. We don’t have a business model that includes making money from selling your identifiable data. You can delete recordings or your account at any time. We use privacy by design principles to limit the data we collect and to give you notice in the App when you have choices to share data. Whether in the Abridge App or the Telehealth Services, we only collect and share personal health data with your consent.
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